Assist with the development of the annual strategic logics, budgeting and marketing plan for the property.Monitor ingress and egress from the casino floor so that turnstiles are staffed accordingly.Responsible for the implementation of the New Player’s Club Cards to ensure guests are receiving special benefits while building Argosy’s database.Promote a positive environment for all guests and team members to promote the return visits of guests and achieve job satisfaction for all team members.
Function as a highly visible customer service representative responsible for the identification and development of new revenue sources through the acquisition of new VIP customers for the Argosy Casino Hotel & Spa maintaining and improving existing revenue sources from all current customers segments.Handle customer complaints, deliver comps, positively respond to all guest requests, concerns and issues either in person, or through Internet, comment card or telephone to promote a return visit.Provide the guest with a positive experience at Argosy Casino Hotel & Spa to promote return visits.Create and implement casino marketing programs consistent with the goals of Argosy Casino Hotel & Spa that support the financial goals for the property.Provide stellar Red Carpet Customer Service.
